Remote IT Support Assistant

Granite State Remote Support is hiring three Remote IT Support Assistants who live in New England. You will help small business customers fix computer, email and printer problems by phone, chat and remote access. What you will do: - Answer support calls and chats - Fix email, password, printer and Wi-Fi issues using remote tools - Set up new users and devices - Write clear notes in our ticketing system - Pass harder problems to senior technicians About you: - Good with computers and enjoy solving problems - Patient and friendly on the phone - IT experience or a certification like CompTIA A+ is a plus - A quiet space at home and reliable internet What we offer: - $20 to $23 per hour - Work from home with a laptop and headset provided - Paid CompTIA certification - Health insurance and paid time off How to apply: create your Fiondr profile, upload your resume and tap "I'm interested". A Fiondr recruiter reviews every profile and will message you.